Terms Of Service

Effective Date: 20-MAY-2025

Website: https://urbandrake.com

Contact: support@urbandrake.com

Welcome to Urban Drake! These Terms of Service (“Terms”) govern your use of our website located at https://urbandrake.com (the “Site”) and any related services provided by Urban Drake.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our Site. By using this Site, you confirm that you meet this requirement.

2. Use of the site

You agree to use the Site for lawful purposes only and not:

  • To violate any applicable laws or regulations
  • To infringe on the intellectual property rights of others
  • To transmit any harmful, threatening, or abusive content
  • To interfere with the operation or security of the Site

We reserve the right to suspend or terminate your access to the Site if you violate these Terms.

3. Product Information

We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that all content on the Site is complete, current, or error-free. We reserve the right to correct any errors and update information without prior notice.

4. Orders & Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at our sole discretion, including if pricing or availability is incorrect.

All transactions on Urban Drake are processed in Indian Rupees (INR). Payment gateways used on our Site are secure and encrypted.

5. Shippings, Returns & Exchanges

Please refer to our Return and Exchange Policy for details about return eligibility, timelines, and conditions.

We do not offer refunds or cancellations once an order is placed. Exchanges are accepted within 3 days of delivery, subject to a ₹100 shipping & handling fee.

6. Intellectual Property

All content on the Site, including logos, graphics, images, text, and layout, is the property of Urban Drake or its content suppliers and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without written permission.

7. Limitation of liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Site or products purchased. Our total liability to you for any damages shall not exceed the amount paid by you to us for the product or service.

8. Third Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Access them at your own risk.

9. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and handle your personal data.

10. Modifications

We reserve the right to change these Terms at any time. Any updates will be posted on this page with the updated “Effective Date.” Continued use of the Site after changes constitutes your acceptance of the revised Terms.

11. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📧 support@urbandrake.com

🌐 https://urbandrake.com